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How to use the SMS reminder system
How to use the SMS reminder system
Updated over a week ago

Each SMS sent comes with a cost of 7c per SMS. This is billed monthly, along with your subscription.

SMS reminders are almost an essential part of a service-based business.

Mira allows you to send reminders as either an email or SMS.

This article will run you through how to set up SMS reminders, what they look like, and the cost involved.


Setting SMS reminders as the default method for new clients

If you want to make SMS reminders the preferred default method of communication for any new clients that you create, go to Settings > System Defaults > Clients.

Set the "Default Preferred Communication Method" to SMS and click Save.

Alternatively, if you can change this per-client as well.

Create a new client, or edit an existing client, and set their "Preferred Communication Method".

The selected communication method will be carried onto any new reminders that you create, whether it be invoice payment reminders or appointment reminders.


Sending an automatic Appointment SMS Reminder

To send an automatic SMS reminder for an approaching appointment, start by creating a new appointment.

In the "Clients" section, add a client to the appointment.

A default reminder will be created for this client.

Here you can select which type of reminder to send, the email or mobile phone number it is going to, and the time interval before the appointment.

Fill out any other appointment details and click "Save".
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When the reminder approaches, the client will receive an SMS similar to the following:

Clicking the "More Details" link will bring the client to a dedicated page with more details of the appointment.

It will include your business eCard details and your set style/branding.

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